How it works
Services
Primary virtual care
Talk to a clinician 24/7 by phone or video.
Silver
Platinum
Emergency care
Virtual ER anytime; in-person ER with Plus.
Silver
Platinum
+ Plus
Weight loss management
Clinically guided weight care and coaching.
Silver
Platinum
Chronic disease management
Ongoing remote monitoring and care teams.
Silver
Platinum
Expert medical opinions
Second opinions from top specialists.
Silver
Platinum
Specialty & integrated care
Coordinated specialist and integrated care.
Silver
Platinum
Gold is in-person office care — these virtual services aren’t included on Gold.
Medications
Silver medication list
Medications included with virtual care.
Silver
Platinum
Gold & Platinum medication list
Full formulary for in-person plans.
Gold
Platinum
Delivery
Prescriptions shipped to your door.
All plans
Plans
Castle Health Silver
Virtual-first care, the everyday essentials.
Silver
Castle Health Gold
In-person office visits and preventive care.
Gold
Castle Health Platinum
Virtual care plus in-person office visits.
Platinum
Plus add-on
Major-medical for ER, hospital & surgery.
+ Plus on Gold or Platinum
Plan Guides
View or download every plan brochure and benefits PDF in one place.
All plans
Plus is an add-on for Gold or Platinum — it isn’t a standalone plan.
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Help
› Primary Care
Primary Care
primary care information
What happens if I need to see a doctor in person?
Sep 18, 2025
What are some conditions that can not be taken care of virtually
Sep 18, 2025
What Primary Care conditions can be treated with my membership?
Sep 18, 2025
What if I have an emergency
Sep 18, 2025
When can I schedule a Virtual Primary Care visit?
Sep 18, 2025
What time are virtual Primary appointments available for me to see a doctor?
when can you see a doctor
Sep 18, 2025