Silver
Virtual-first by design. Everything below at $0 copay.
- 24/7 virtual urgent care
- Virtual primary care (PCP)
- Mental health & behavioral
- Specialty consultations
- Expert medical opinions
Plans & Virtual
Which plans include virtual care?
Virtual care is bundled into Silver and Platinum. Gold is built around in-person visits and doesn’t include virtual. The Plus add-on adds emergency-event sharing — it’s separate from virtual care.
Gold
Gold is built around in-person office visits and preventive care. No virtual visits bundled in.
- $25 in-person office visits
- $50 urgent care, labs, X-ray
- $0 preventive visits
- Nationwide PPO network
- ACA MEC compliant
Platinum
Combines Silver’s full virtual care with Gold’s in-person visits.
- 24/7 virtual urgent care
- Virtual primary care (PCP)
- Mental health & behavioral
- + $25 in-person office visits
- + $0 preventive visits
+ Plus
Plus doesn’t change virtual access. It adds sharing for major events like ER and hospital.
- Emergency room sharing
- Hospitalization & surgery
- Ambulance services
- Maternity (after waiting period)
- Pair with Gold or Platinum
What You Can Do
Four ways to use virtual care
On Silver or Platinum, here’s what virtual visits cover — phone or video, $0 copay.
Urgent care, 24/7
Cold, flu, sore throat, UTI, allergies, rashes — quick evaluation any time.
Primary care
Ongoing PCP for follow-ups, medication management, and preventive guidance.
Mental health
Counseling and behavioral support for anxiety, stress, and ongoing care.
Specialty & expert
Virtual specialty consultations and expert medical opinion review.
How It Works
Three steps from anywhere
01
Open your portal
Sign in to the member portal or telehealth app and pick the visit type you need.
02
Connect with a clinician
Phone or video. Licensed clinicians evaluate, answer questions, and prescribe when appropriate.
03
Get clear next steps
A treatment plan, a prescription delivered to your door, or a follow-up appointment — all coordinated.
Ready to get virtual care?
Pick Silver for virtual only, or Platinum for virtual plus in-person.
Questions about virtual care?
Our team can walk through which visits are virtual, what’s included, and which plan fits your needs.